Responsibilities

Usually, a BA has a set of main responsibilities that can be considered the backbone for the tasks they will fulfill in their role.

Clarifying a business idea. To understand which direction to choose, a business analyst should clarify the primary purposes of the future product. Also, a BA sets up the primary product benchmarks, such as customer acquisition strategy and value proposition, and helps decide on basic product KPIs. Then, they evaluate the most relevant means of implementation, which will be the most convenient for both stakeholders and developers.

Planning development activities. When primary business requirements are already established, it’s necessary to shape the development direction and allocate the areas of responsibilities. At this point, product development workshops with the participation of stakeholders serve as an efficient development tool.

Validating requirements. When approving the drafted documentation with business requirements included, the BA assures compliance of the development outcomes with a customer’s business goals. With both sides on the same page, everything goes in the right direction.

Standardizing the software development process. One of the main BA responsibilities is to assure that the single workflow with promised requirements is applied. When the product is being developed, a BA gets feedback from stakeholders and ensures product improvements according to the obtained data.